01.
Create a more productive
cleaning team

Explore Merlin Connect’s features
and functionality

Integrate with technology across
your organisation

Merlin Connect creates a single home for multiple data sources.

The platform integrates with technologies, such as washroom sensors, to display consumable levels, and room occupancy sensors, to track facility use. This means you can create a demand-led service, planning tasks efficiently to target high-traffic areas of your buildings.

We’re continuously developing the platform to integrate with more technologies, including intelligent cleaning robotics and new AI systems – so Merlin Connect will become even more sophisticated as your business evolves.

Tailor dashboards for real-time updates

With customisable dashboards, you can see all the information that matters in one, at-a-glance view. Add and remove data, and change date ranges to explore insights over time and gain a deeper understanding of your cleaning services.

You can see:

Which areas of your estate require the most cleaning
Tasks that can be completed less frequently to save consumables and effort
Incident hotspots that may need more attention
…and so much more

Your dashboards also update in real time, so you’re always seeing the very latest insights from your estate.

Every 14.08 seconds

a cleaning colleague logs a completed task in Merlin Connect

Automate incident escalation and reactive tasks

Through its dedicated alerting and messaging functionalities, Merlin Connect automatically notifies frontline colleagues if there’s an unexpected incident or a task that needs attention – such as a spillage in the corridor.

This helps avoid potentially dangerous situations and, coupled with proof of presence and auditing, proves that your team quickly and safely handles any issues.

Digitise daily schedules and standard operating procedures

Using the employee-facing portal, your frontline colleagues can easily access their daily schedule, and understand what tasks are required to be completed, and when.

And with standard operating procedures also stored in the system, they’ll know exactly how to carry out each task – even if it’s their first day on the job.