WE CAN HELP YOU:
3. Prioritise safety with technology-backed security measures

^{WE CAN HELP YOU:}

3. Prioritise safety with technology-backed security measures

Every person that passes through your doors deserves safety and peace of mind, whether they’re a patient, visitor or staff member. Hospitals need to keep vulnerable people and high-value assets safe, but that can be difficult with most healthcare sites partially open to the public and often spread across large campuses. Incidents of violence and aggression are rising within hospitals and keeping patients, staff and visitors safe is a top priority.

We’re here to support patients on every step of their recovery journey, from a warm greeting as they enter to wishing them well as they leave. We provide end-to-end care to deliver an exceptional patient experience, whatever the circumstances.

On-site hospital security personnel can offer a reassuring presence and real-time incident response, backed by sensors, alarms and our remote security intelligence hub.

See how technology-supported security makes the difference…

Which security measures do you currently have in place?

CCTV
On-site patrols
Incident response
Sensors and alarms

Here's how we help protect your patients, people and sites...

Highly-trained personnel: Colleagues in our on-site security teams are trained to the highest standards and fully-certified for their specific roles. This includes de-escalation and mental health training which strives to avoid conflict through early resolution as well as supporting vulnerable people. From CCTV operation to emergency response, their varied skillsets enable us to match the unique security requirements of each healthcare site.

Intelligence-based security: Data is the root of a great security strategy. Our Merlin Protect 24/7 software automatically identifies incident trends and emerging risks so you can adjust accordingly, and our remote central intelligence hub can provide even more in-depth insight whenever you need it. This allows you to efficiently allocate resources when and where they’re most needed.

Cutting-edge technology: Our security technologies give you the power to monitor every corner of your estate, 24/7. Extensive CCTV networks, door alarms, movement sensors and more give you a comprehensive view of each building and facility.

Live scenario-based security training: This approach immerses participants in realistic healthcare setting scenarios, such as managing aggressive behaviour, responding to active terrorist incidents, or handling unauthorised access attempts. By simulating these high-stress environments, our teams can develop critical skills, improve their decision-making abilities, and enhance their overall readiness.